What information is collected when and how is this information used?
When you access our website, the only information retrieved is your IP address, the internet provider you use, the type and the version of your web browser, date and time of your visit, the page you called and the website from which you accessed our service. This information is stored in protocol files on a server and cannot be directly linked to you personally. They are only collected for the compilation of anonymous access statistics and for troubleshooting when an error occurs.
We will use and store personal data you submit to us when you send an enquiry or request information about a hotel or when you book a hotel as far as it is necessary to complete the specific transaction.. These data will only be stored beyond the purpose of such specific transaction where the law requires us to do so or where you have given your consent.
When a customer account is opened, the information submitted by you is saved in order to facilitate the booking process on a secure site by preventing the multiple entry of your personal information.
Your data will not be used for any other than the stated purposes, in particular not for marketing purposes, without your express consent to such use. You may withdraw such consent at any time.
Will personal data be transferred to other parties?
Data submitted during a hotel booking will be transferred by us to the hotel to the extent they are needed to handle the booking.
We have engaged B & S Card Service GmbH for the processing of payments made by credit cards. Payment-related information submitted is directly transmitted to B & S Card Service GmbH and the involved banks and is processed by them.
For the further process of your enquiry or booking information may also be transferred to our partner organisation, TEST GmbH in Dusseldorf.
No data will be transmitted to any other third party.
Cookies are small data files placed on the hard drive of your computer by your web browser. We exclusively use session cookies which allow the allocation of the information submitted by you to your session while you are using our online service. These cookies will be automatically deleted when you close your web browser.
Cookies will also be placed by Google Analytics und Google Maps, which are integrated on our site.
The help function in the menu bar of most web browsers will explain to you how to prevent your browser from accepting new cookies, how to instruct your browser to inform you whenever you receive a new cookie, or how to reject all cookies. We recommend, however, that you accept cookies to be able use all functions offered as part of our service.
This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics also uses “cookies” which are text files placed on your computer and making it possible to analyse how you use this website. They do not automatically expire at the end of your visit to our website. These data are collected for advertising and market research and are stored anonymously. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the placement of cookies by selecting the appropriate settings on your browser. If you do this you may not be able to use the full functionality of this website.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You may withdraw your consent at any time.
Protection of your data during transmission
During the transmission of your personal information and payment-related data, such information will be protected by 128 bit SSL encryption technology. Thus, unauthorised third parties are unable to read the information during the transmission. You can recognise such secure pages by the prefix „https://“ instead of the usual „http://“ in the address bar of your web browser.
We will of course inform you on request and free of charge on whether and which information about you we have stored. We strive to ensure that such information is correct and up to date. If the stored information is inaccurate, please notify us so we can correct your data. Your personal data will be corrected, blocked for other usage or deleted when you request us to do so, unless it is prohibited by law.
Please address such requests and questions relating to the protection of your data directly to: datenschutz(at)testberlin.de.